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Home CIOB Level 3 Diploma CIOB Level 4 Certificate
CIOB Level 3 Diploma
CIOB Level 4 Certificate

Unit 7 
Improving Managerial Skills 

Unit aim: This unit is designed to meet the needs of construction managers, to give them knowledge of improving managerial skills.

This unit has an Introduction and is divided into 3 study sections




Section 1 Managing Oneself


7.1.1 Conduct and behaviour

7.1.2 Dealing with problems

7.1.4 Decision Making

7.1.5 Time Management



Section 2 Managing Others


7.2.1 Process of Management

7.2.2 Teams / Groups

7.2.3 Negotiation



Section 3 Communications


7.3.1 The need of Communication

7.3.2 Ways of Communication

7.3.3 Letter Writing

7.3.4 Report Writing

7.3.5 Meetings


Unit Recommended Reading


Foster, G (1989) Construction site studies production, administration and personnel (2nd Ed), Longman; Harlow.


Books can be ordered from most bookshops or online from Amazon.


Before starting you should read the ‘Study Guide’ accessible from the link on the left. When you have done that return to this page and click on the ‘Introduction’ button above.

When you are working on the unit you will be able to access the sections by clicking on their title above.


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